SHIPPING & RETURN - Vinshar Group Lingerie,Wholesale Women's Clothing, Boutique Clothing Vendor
 Sexy Vinshar Lingerie World

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Office Time:
(Beijing Day Time)
Monday-Saturday 
8:30-18:30
Sunday:
10:00-22:00



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Home > SHIPPING & RETURN
Shippinng & Return
 
About Shipping
1.how to package?

we will ship by International packages FEDEX/ EMS/DHL/UPS/TNT/ARAMEX/PRX/RPX or we will shipping by the sea, if the order cubage is more than 1 stere, that depending on the area you live in.Detailed information, please contact us!

2.could we have any discount of postage?
Yes ,of course. we are the Old customer of International express , we can have Preferential cheaper price of the shipping. For example: we are the old customer of EMS, then we can get 10% discount from the post office of the total.
Notice: Because of our site don't know your city if its a remote area,so if your city/shipping address are a remote are after we send you should pay for the remote fees.the fees please contact the online service.
3.how many days it takes?
General it takes 3-4 working days to all the world by UPS, and, it takes 5-7 working days by FedEx/EMS/ARAMEX, and takes 3-5 working days by TNT/DHL, ChinaPost  10-30 Working days.Different country  because of the distance problem depending on the area you live in.some will be more faster and some will be later 1-3days.thanks
4.how to calculated does the postage?
Postage is calculated in accordance with the weight ,So buy more and save more! For example: the EMS express charge is almost the same price for 1 or 5 items with the package. the heavier the parcel, the cheaper the shipping cost per KG.
5.About the delivery time
After you place an order, we will check your order first and then send the invoice to you within 24-72 hours(This is our regular processing times,sometime when we send out it maybe it will take 1-2days to get into the China Customs,this based on the customs works,but we will urge them process it asap. ). And as our old wholesalers,(order from us before.) we will check your order Priority, and get the items we have stock ready for you first, and then send the invoice to you include the Accurate postage. So that after you pay, and we will send it to you within 1-2.5 working day. And as the new wholesalers, general we could send your parcel to you within 2-3 working days.
6.tell me the shipping cost before order
The shipping costs depend on the weight, delivery way(EMS, DHL, TNT, UPS,FEDEX,RPX, or sea transit), and destination country. So it is difficult for us to declare an exact shipping fee before you place an order ( the weight of one piece bikini is about 0.05kg ,but the leather is about 0.3kg /pc ) . And you could choose the shipping company you like and we will also check all the express and suggest the most suitable way for you . If you are not satisfied with our shipping fee , you also can choose to cancel your order. Thank you for your understanding.
7.About the Local taxes and import duties?
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.

8. How to get tax less or free upon import ?

Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the “Notes” when you Complete order.
 
About Returns & Terms

We attach importance to the quality of product and services , so before sending the parcel out, we have to check the product twice again and packaging by ourselves.

1.How to deal with, If the item is defective?

We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.

First: If the item is defective, please notify us within 3 days of delivery.

Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.

Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.